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Home / Happy Customers

Letters and emails from Happy Customers.......

9th of November, 2018 

I have bought online twice and both times they have exceeded my expectations. Items were delivered the next day and were very well packaged. Their website is full of gorgeous things, the only complaint I have is that it's too tempting! I would not hesitate to recommend this company. Buy with confidence.

Cathy Smith


1st of November, 2018

Guy, I just want to say a huge thanks for your incredible customer service. The clock arrived yesterday and not lost a single minute. This is not something you were obliged to do by any means, you are therefore a true gentleman and businessman. Thankyou x



26th of October, 2018

Hi, just a quick note to compliment you on your outstanding customer service. I will be recommending you to all my friends and family( I love At home in the country ) 

Thank you so much.

Marilyn Turner.


28th of September, 2018
Hello Guy,
Before we started on our tour to Northumberland  - we spent marvellous holidays there with friends and even found some of the At home in the country items in one or the other shop  - I had no time to write. However, I want to let you know that your huge package already arrived very quickly on 12 September.
Every item we unpacked is a pleasure to look at.
Thank you for the very speedy delivery. 
Have a nice weekend.
All the best from the Rhineland,

28th of July, 2018

Can I just say thank you so much for the awesome cushions! I love, love, love them and they arrived here two days later! I will spread the word about your fabulous website!

June (Cartersville, USA) 
14th of June, 2018

Hi, Just to say the cushion arrived yesterday and it is lovely. Many thanks for sending so quickly.
Best regards,

5th of May, 2018

Brilliant Gifts and treats. Excellent service, highly recommended!

J Stannard


1st of February, 2018

Hi, I ordered a clock and coaster from you the other day and it arrived yesterday - less than 24 hours after ordering.Just wanted to say how impressed I am with the speed, service, quality of products and basically everything you do and make. I've been following you on Facebook for a couple of years and your posts always make me laugh. Great brand, great job. Can't believe it's taken me this long to order something from you!

Have a great day!



27th of December, 2017

My partner loved his Stag Whisky Tumbler! V happy customer. Thank you 

Sophie Pietruszka


13th of December, 2017

Just received my decanters today they are beautiful, came next day delivery, the company kept you informed of the delivery. Thank you so much.

Catherine Harriss 


10th of December, 2017

Highly recommend this company!! Fantastic service thank you!!

G Mcquillan


15th of November, 2017

Hi Mr. Robinson,

I have been browsing over your Catalogue and online, and am having a dreadful job deciding what to send my daughter in America.  Just wish I could win the lottery and then I would purchase almost everything!!  However, by tomorrow, 16/ll/17 I hope to have the list ready.  I am not sure whether I shall try to put it through online or by telephone.  I always feel so much more at ease when I can converse with an assistant, rather than email it or listen to a metallic voice!  Anyway, which ever I decide to do, Thank You for your helpfulness and courtesy.  I was much impressed with both. I hope your employees take a  'leaf from your book' because if they do, customers will appreciate it I can assure you. My father was a Scientific Instrument Manufacturer, and we had a family business.  Both my Grandfather and Brother were scientific instrument makers.  I was not.  Went to college and qualified in Business Studies, and we were thoroughly schooled in the art of talking to and dealing with customers, and learning to be the Perfect Secretary.  These days bad customer service seems to be the 'norm' as they say.  Enough of my rambling.....That's what happens when you reach 91!!

Thanks again, and be assured not only shall I continue to purchase from you, but I will tell others to do so.


Lily June York.  Mrs.


9th of November, 2017

I ordered from this company yesterday for the first time and the item arrived today - absolutely beautiful, fantastic customer service and unbelievable shipping speed - 

very highly recommended xx

Elizabeth Rhodes


13th of October, 2017

I've bought 2 of the glasses and they're beautiful xx

Phillipa Carter