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Home / Delivery

May 2020 Delivery Update - We are still sending orders out every week day as normal.(Monday to Friday)

Our friendly Royal Mail Postman pick up our parcels at 12 Noon Monday to Friday - All orders placed before 12 Noon each day will be despatched the same day. Orders after this will be despatched at 12 Noon the next working day.
We are closed on Bank Holidays.

All deliveries are made safely by your local Royal Mail Postman or Post lady. No signatures are required, the parcel can be left in a safe place and you will receive full tracking updates by email and text.

If it's a gift you're ordering - We can send it direct to an alternative address, just add the recipients address at the shopping basket or if you're paying by Paypal, change the name and delivery address there before you pay.

Add a Gift Message and we will gift wrap your present too for FREE! 
Don't worry, we wont enclose the invoice!

Please note: Royal Mail are busier than ever, so delivery times might be a little slower on some occasions.

DELIVERY COSTS & TIMES

FREE Delivery on all UK orders over £50 - Sent by Royal Mail Tracked 48 service. 

(If you might not be in, please type a safe place in the delivery notes section at the shopping basket page)

UK Orders under £50 - Please select one of the following:-

Royal Mail Tracked 48 Tracked 2 to 3 days £3.99

Royal Mail Tracked 24 Tracked & Signed 1 to 2 days £4.99

This is the Royal Mail for the whole UK. The delivery times above are not 100% guaranteed by the Royal Mail.

Please note: You take responsibility for your parcel if you have asked the delivery driver to leave it in a safe place or neighbour etc.

All orders placed over the weekend. i.e.Orders placed between 3pm on Friday and 3pm on Monday will be despatched on the Monday.

Most European Countries £12.95 2-4 Days Tracked Delivery

These include - Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden.

NB: If your parcel weighs more than 2 kilograms then we may have to contact you as the carriage may be higher. Sorry! 

Finland, Croatia, Romania £24.95 4 to 5 Days Tracked Delivery

Switzerland and Greece Delivery £37.95 (Includes £25 customs clearance charge)

If the postage is less than the above rate, we will refund you the difference.
At Checkout, please select "Switzerland Delivery (incl. £25 customs charge)" for £37.95.    We use DPD Classic which takes approx 3 days.

Bosnia, Iceland, Norway & Serbia Delivery £59.95 (Includes £25 customs clearance charge)

If the postage is less than the above rate, we will refund you the difference.
At Checkout, please select "Bosnia, Iceland, Norway & Serbia Delivery" for £59.95.    We use UPS, DPD, Fedex, DHL or Royal Mail.

USA and Canada Tracked Delivery £22

At Checkout, please select "USA 2 to 3 day Recorded and Tracked Delivery" for £22.  We usually use the Fedex International Priority Tracked service which is brilliant. You receive tracking updates and parcels to the USA usually arrive in 2 days. Fabulous! 
NB: If your parcel weighs more than 2 kilograms then we may have to contact you as the carriage may be higher. Sorry! 

Australia, NZ, Asia, the cost is £56.95 

If the postage is less than the above rate, we will refund you the difference.
This service takes 5 to 7 days and is fully trackable.
NB: If your parcel weighs more than 2 kilograms then we may have to contact you as the carriage may be higher. Sorry! 

Russia and Eastern European Countries , the cost is £38.95 

If the postage is less than the above rate, we will refund you the difference.
We send by UPS International Express Tracked  - They quote between 7 and 21 days for a fully trackable parcel.
NB: If your parcel weighs more than 2 kilograms then we may have to contact you as the carriage may be higher. Sorry! 

Placing your order and Stock availability

We sell from stock. If a product sells out, then the "Add to basket" button is removed and the message "Back in stock soon" will appear on the product item page under the green "Availability" heading. This means we have run out of stock temporarily but there is more stock on its way. Please contact us if you would like to know when a product will be back in stock by using the email address below.

To place an order, on the product page just select the quantity you require using the drop down box and click "Add to basket" and follow all the instructions to check out. You can choose to pay by Paypal or use the secure payment gateway Sagepay or of course ring us on 01484 865359.

If you would like to order more of a product than the website has available please contact us from the product page, email us at sales@athomeinthecountry.co.uk or call us on 01484 865359 and we will hopefully be able to help.

A Note on any delivery issues

If the delivery driver can't leave your parcel, a card will be left with instructions on what to do next. If your parcel is returned to us, we will still be charged for the postage and also for the return postage, so we will refund you for the cost of your order minus these amounts.

Copyright

Orchid Designs Ltd trading as At home in the country retains the copyright to all photographs and content of this website.  Reproduction by our permission only please.

Established 1986

Reg. Office: Orchid Designs Ltd trading as At home in the country, Dearne Park Ind. Estate, Park Mill Way, Clayton West, Huddersfield, HD8 9XJ. West Yorkshire, England.

Tel: 01484 865359    Fax: 01484 866955    E-mail sales@athomeinthecountry.co.uk    Website:  www.athomeinthecountry.co.uk 

VAT: 427 5917 28

Company registered in England No. 3682610